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Accounts, Plans and Billing
Start with a free account, upgrade when you need full access, and manage everything from My Account and Plans & Billing. Cancel anytime.
Create a Free Account
- Go to portal.networkmap.energy/signup.
- Enter your first and last name, a username, your email, mobile number and a password, and accept the terms.
- Choose Sign Up. We email you a confirmation code: enter it and choose Enter Confirmation Code.
- Sign in. A free account opens the map with a sample layer so you can try the tools.
You can also sign in with Login with Google, Login with Microsoft or Login with Apple on the sign-in page.
Plans
| Analyst | Pro | Enterprise | |
|---|---|---|---|
| Price | $75 USD / month | $150 USD / month | Contact us |
| Advanced spatial analysis tools | ✓ | ✓ | ✓ |
| All electricity, gas and water networks | ✓ | ✓ | ✓ |
| All power stations and renewable energy projects | ✓ | ✓ | ✓ |
| Advanced basemaps: elevation, terrain and land features | ✓ | ✓ | ✓ |
| Upload custom map layers | ✓ | ✓ | ✓ |
| Smart single-line diagrams | – | ✓ | ✓ |
| Google Solar building analysis | – | ✓ | ✓ |
| PSS®E and CSV export | – | ✓ | ✓ |
| Project scenario modelling and Engineering Studies | – | ✓ | ✓ |
| Shared workspaces with viewer and editor access | – | ✓ | ✓ |
| Network Map Markets | – | ✓ | ✓ |
| MCP AI capabilities | – | ✓ | ✓ |
| Spatial data export (SHP and GeoJSON) | – | – | ✓ |
| API integration | – | – | ✓ |
| Single sign-on | – | – | ✓ |
Plans are billed monthly or annually in US dollars, by card or company invoice. Annual plans are 15% off: US$765 / US$1,530 a year. Need to compare in more detail? See the pricing section on the home page.
Upgrade
Watch the Video: Upgrading Account (0:41)
- Open Plans & Billing from the sidebar menu or the user menu.
- Choose Monthly or Annual: save 15% above the plan cards.
- Choose Select Plan on Analyst or Pro, or Pay by invoice (company / PO) to be invoiced instead (see below).
- In Secure Payment, enter your name, email and card details and choose Subscribe. Payment is processed by Stripe.
- Your new features unlock straight away. Choose Start Exploring Now.
Moving from Analyst to Pro charges only the prorated difference for the rest of the billing period. For Enterprise, choose Contact Us or email support@networkmap.energy.
You will also see the upgrade prompt, Unlock Premium Features, whenever you try a layer or tool that is above your plan.
Pay by Invoice
Invoice billing is self-serve. On a free account, open Plans & Billing and choose Pay by invoice (company / PO). Pick Analyst or Pro, monthly or annual, and enter your company name, the billing email the invoice is sent to, and an optional tax ID and PO number. We email your company an invoice in USD, payable within 14 days from the invoice link. Your access starts when it is paid.
Need a quote first, or have a billing question? Email accounts@networkmap.energy. Need management approval first? Plans & Billing has a business case PDF you can download and share.
My Account
Watch the Video: Managing Account Settings & Billing (0:51)
Open My Account from the user menu. It shows:
| Card | What you can do |
|---|---|
| Account Information | See your username, email, name and mobile number, and add a profile photo |
| Plan Type | See your plan, its status and dates, upgrade, and open your Stripe Account to update your card and download invoices |
| Current Device and All Device Activity | See where your account is signed in |
| MCP Server | Create and revoke tokens for AI assistants (Pro and Enterprise). See AI Assistants (MCP) |
| Account Settings | Change your password |
Cancel Anytime
- Open My Account and scroll to Need to cancel your subscription?
- Choose Cancel subscription, tell us why if you like, and choose Confirm Cancellation.
- You keep access until the end of the billing period you have paid for. A Reactivate button lets you change your mind before then.
To close your account completely, choose Delete Account at the bottom of My Account. This cannot be undone.
Passwords and Usernames
- Forgot Password on the sign-in page: enter your username and choose Send request. We email you a verification code; enter it with your new password and choose Save.
- Forgot Username: enter your email address and choose Send Username(s).
- Signed in with Google, Microsoft or Apple? Your password is managed by that provider.
Single Sign-On and Teams
Enterprise accounts sign in with their organisation's identity, and an Enterprise administrator can manage the organisation's users and licence levels. To set up Enterprise access, email support@networkmap.energy.
Mobile Apps and Billing
The iOS app does not show Plans & Billing or the Stripe billing link. Manage your plan in a browser at portal.networkmap.energy; your plan applies on every device you sign in to.
Get Help
Technical support: support@networkmap.energy. Billing and accounts: accounts@networkmap.energy. Phone: 1300 936 116 (+61 1300 936 116 internationally).
